Chief Information Officer
Technology and business visionary with executive and hands-on experience in providing comprehensive IT solutions to multibillion dollar enterprises. Strong record of success in creating robust IT architectures and infrastructures. Proven ability to bring the benefits of IT to solve business issues – creating value while managing costs and risks. Collaborative development and deployment of custom apps. 10 years Internet experience including e-commerce and web portal design. Provide strategic direction to senior management on technology.
    Key Talents
  • Technology Architecture & Integration
  • Leading Edge Software Development
  • Global IT Delivery & Project Management
  • Organization & Staff Development
  • Security Infrastructure Architecture & Design inc.: Perimeter, DMZ, Host, PKI, Identity Management
  • Strategic Analysis & Internal Consulting including Strategic IT Alignment & Vision development
  • Budgeting & Cost Control
  • Staff Management & Team Building
  • Regulatory Compliance including: SOX, GLBA, PCI, HIPPA
  • IT Governance using CoBIT framework & ISO 27001-certified security management systems
Change agent and problem-solver with a passion for technology; skilled in grasping the big picture, conceptualizing, developing, and implementing solutions, while partnering closely with external customers, business leaders and C-level executives. Excels in developing and motivating highly focused teams that successfully meet and exceed company objectives.
career history
CxO Timeshare, Leesburg, VA
2009 – present
IT Executive Consultant
Business consultant specializing in aligning IT initiatives for small businesses.
  • Facilitated strategic planning session for small (7 person) healthcare continuing education firm, developed technology blueprint & framework, resulting in immediate $10k cost avoidance
  • Architected & managed development of web-based B2C search-engine-optimized (SEO) portal including streaming media & social networking interfaces
CITIGROUP, Silver Spring, MD
1996 – 2008
Vice President – Global Information Assurance  (2004-2008)
Top tier global technology director for Fortune 10 financial firm.
  • Administered $70M capital expenditure and $25M operational budget
  • Scaled technology organization from inception to 250 member global virtual organization
  • Created $100's of millions in operational saves. Highlights include:
    • Saves
    One Time Recurring
    		Details
     $57M  $44M Reduced Information Assurance portfolio from 276 products to 58 products
     $45M   Solved multi-platform legacy application security issue
     $62M  $12M Transformed security model from Best Practices to Risk-based
     $33M   Negotiated secure storage contract at 50% off list plus vendor-provided on-site installation support
     $7M
     (Revenue
     Increase)    		  $4M Increased cross-selling opportunity by launching a consolidate web-based file transmission portal, decreasing complexity of customer integration
  • Crafted strategic technology blueprint and framework, resulting in transformation from Best Practices to a risk-based model, saving 100,000 man-hours annually
  • Established global business focus groups to align IT projects with business objectives and operational needs, reducing time-to-market by 30%
Assistant Vice President – Directory & PKI  (1999-2004)
  • Process re-engineered PKI operations, delivering one-time savings of $10M and annual savings of $500K in labor
  • Increased demand for PKI 10x through introduction of certificate-based secure eMail at $0 capital cost and no increase in Operations cost
Manager – IT Product Assurance  (1997-1999)
  • Developed superior migration methodology utilizing existing technology in innovative way generating $20 million one-time and $1.5 million annual net save in operating costs
  • Managed vendor relationship with outsourced support provider for 60,000 node multi-national network
Sr. LAN Engineer  (1996-1997)
TRAWICK & ASSOCIATES , Bethesda, MD
1994 – 1996
Government IT Consultant
Technology consultant working concurrently for multiple government agencies.
    Department of Energy engagement – Sr. Network Engineer
  • Delivered through a team of 3 engineers an agency-wide LDAP directory & HQ backbone infrastructure
    Department of Transportation engagement – Development Manager
  • Architected, designed and delivered through team of 4 developers project Operation First Responder, increasing the preparedness of emergency personnel responding to truck-related traffic accidents
    National Library of Medical Records engagement – Lead IT Auditor
UNIVERSAL FOODS CORPORATION , Twin Falls, ID
1991 – 1994
Network Manager
  • Integrated telephony with CRM providing account information to service representative for inbound calls increasing customer satisfaction rating by 50% & decreasing average call length by 17%
  • Generated annual $500,000 net save by integrating voice and data transmissions
Prior Experience
1984 – 1991
Business Systems Analyst/Developer
 Eimco Process Equipment
Salt Lake City, UT		 (1990-1991)
Instructor – DCE, University of Utah
 USA Computer Training Center
Salt Lake City UT   		(1988-1989)
Founder & Principal
 Netwerx
Salt Lake City, UT		 (1988-1991)
Systems Engineer/Developer
 Sears Business Systems
Salt Lake City, UT		 (1986-1988)
Developer/Technician
 Integrated Technology Systems
Kansas City, MO		 (1984-1986)
professional development
Education: BA Computer Information Systems, Washburn University 1984
     
Accreditation: Certified Information Systems Security Professional (CISSP) 2004
  Microsoft Certified Systems Engineer (MCSE) 1998
  Cisco Certified Network Administrator (CCNA) 1997
  Sniffer TCP Analyst, Sniffer University 1996
  Certified Network Engineer (CNE) 1995
     
Additional Training: Personal Effectiveness, Legacy Center 2007
  Strictly Business, Dale Carnegie Training Center 2004
  Human Interaction Laboratory, NTL Institute 1997